1. Membership fee. The Aayush Health Card costs ₹200 for 1 year (365 days) from activation.

2. After activation. Fees already paid are not refunded after activation, except where required by law. This is because the discount benefit starts immediately once the card is active.

3. Before activation. If you paid but the card was never activated, contact us within 7 days with your name, phone and payment details, and we will review your case.

4. Failed or duplicate payments. If a payment failed but money was debited, or the same membership was paid twice, contact us within 7 days with your payment reference. Genuine failed or duplicate payments are refunded to the original payment method.

5. How to request a refund. Use the Contact page form, email support@aayushhealthcare.com, or call +91 98765 43210. Please include your name, phone, payment date and payment reference.

6. Timeline. We will reply to refund requests and, where approved, process the refund to the original payment method. Bank processing time after approval is outside our control.

7. Lab charges. Lab test charges are paid to the lab, not to Aayush, and are governed by the lab’s own policy. Confirm the member charge at the lab before testing.